Refund Policy

1. Overview

Multi Serve 360 is committed to your satisfaction. If you are not satisfied with our services, we offer a refund policy as outlined below.

2. Refund Eligibility

Customers may request a refund within 7 days of the service completion date, provided that:

• The service was not started or is incomplete
• A formal written request is submitted to our support team
• The service does not meet the agreed specifications
• Payment was received and documented

3. Services Excluded from Refunds

The following services are non-refundable:

• Government filing fees and statutory charges (which are non-refundable by law)
• Services already rendered and completed
• Subscription services after the first month
• Software licenses and digital products
• Training and consultation services

4. Refund Process

To request a refund:

1. Submit a written refund request within 7 days of service completion
2. Include your order number, service name, and reason for refund
3. Our support team will review your request within 5 business days
4. If approved, the refund will be processed within 10 business days

5. Refund Method

Approved refunds will be credited back to the original payment method used for the transaction. Please allow 7-10 business days for the refund to appear in your account.

6. Partial Refunds

If you have received partial services, a partial refund may be issued based on the proportion of services not rendered or completed.

7. Non-Refundable Items

The following are not eligible for refunds: processing fees, convenience charges, and amounts already transferred to government or third-party vendors.

8. Policy Modifications

Multi Serve 360 reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting to the website.

9. Contact Us